Third Party Reviews Reviews For Sport Clips Haircuts of Franklin South - 27th and Rawson

Great team! When I drive in from Clintonville to visit family. I do my best to stop in.

Good place never had issues when I got my haircut there. However, I had a an important meeting tomorrow pop up on my schedule and needed a quick cut, had to go late due to kids and wife getting off work late. Website and their door says 8pm, I arrived at 740, just for a quick buzz and willing to tip well for the last minute cut and the store was closed up and dark. The TV was still on and I could see someone moving around but it was clearly closed up.

I used to frequent this location to see Emma. When calling one Saturday morning I spoke to Tasha who was extremely rude and purposely hung up on me. She admitted it was her 3rd day on the job. After 3 different conversations and 2 separate requests to speak to someone else, Tasha finally gave the phone to Cynthia. I am certain, due to the zero minute wait time shown online, that Cynthia had to have heard how rude Tasha was on the phone. I have since found out that Cynthia is the assistant manager. I am so shocked to hear that because Cynthia was unapologetic and I had to specifically ask for her name. This new assistant manager Cynthia and new employee Tasha prove this location has extremely POOR customer service.